Family Safety Pass is the public family plan for households that want both life-task help and visible safety support.
Direct answer
Family Safety Pass gives families a consent-based StepOz layer for helping loved ones complete tasks safely, with US$69 / month or US$690 / year.
Last updated: 2026-05-26
Who this is for
This page explains the public StepOz commercial layer for the right audience.
Adult children helping parents or elderly relatives live more independently in Australia.
Families supporting loved ones who have limited English or feel unsafe going out alone.
Carers who need a family-safe task assistance layer instead of ad hoc phone follow-up.
When to use it
Use this when you need to choose the right StepOz payment, family, or organisation setup.
When a loved one needs regular StepOz guidance plus family safety features.
When the family wants daily check-ins, session-based location sharing, or SMS fallback for real safety events.
When multiple trusted contacts need a clear, consent-based support setup.
What is included
Family Safety Pass includes the family-safe runtime already present in StepOz, not a generic bundle of future ideas.
Everything in Personal Pass
Family account support
Up to 3 family member seats
Each family member can use StepOz at a Personal Pass-equivalent personal level
Protected-user access is controlled by consent and family permissions
Daily check-in
Location sharing sessions
SMS fallback for safety events
Family safety dashboard
Timeout, missed check-in, risk escalation, and SOS-style safety policy support
Help loved ones complete tasks safely
User consent and privacy controls
Ordinary reassurance remains user-initiated SMS or WhatsApp unless a configured safety event occurs
How families use it
The plan is designed to support independence first and escalation second.
Help a parent or loved one complete everyday Australian tasks more confidently.
Keep ordinary task-completion updates user-initiated through the user's own SMS or WhatsApp app.
Let up to 3 family members use their own StepOz task assistance while keeping protected-user access permission-based.
Use daily check-ins, location-sharing sessions, and family dashboard when the situation truly needs them.
Annual billing
Families who need a longer-term safety setup can use the annual public plan.
Save with annual billing. Pay for 10 months and get 12 months of Family Safety Pass.
Monthly and annual pricing are both shown in USD.
Safety boundary
Family safety should be visible and useful, but never framed as an emergency replacement.
StepOz is not a replacement for 000. In an emergency in Australia, call 000.
Server-side SMS fallback is for real safety events such as timeout, missed check-in, risk escalation, or SOS.
Ordinary reassurance still stays user-initiated.
Privacy boundary
Family support works only when consent and contact setup are handled carefully.
Family features require user consent and appropriate family contact setup.
Private household, location, and safety-event data must not be publicly indexed or exposed.
Family Safety Pass does not justify silent always-on monitoring by default.
FAQ
Who is Family Safety Pass for?
Family Safety Pass is for families, adult children, carers, and relatives supporting parents or loved ones who need help completing life tasks safely in Australia.
What does Family Safety Pass add beyond Personal Pass?
It adds family account support, up to 3 family member seats, daily check-ins, location-sharing sessions, and SMS fallback for safety events where configured. Each family member can use StepOz at a Personal Pass-equivalent personal level, while access to the protected user's tasks, location, and safety features is controlled by consent and family permissions.
Does Family Safety Pass replace emergency services?
No. StepOz is not a replacement for 000. In an emergency in Australia, call 000.
Are family features always-on without consent?
No. Family features require user consent and appropriate family contact setup.
Commercial next step
Choose the StepOz plan that fits the real task.
StepOz is priced by completed tasks and subscription value, not by chat messages. Third-party charges remain between the user and the relevant provider.