Pricing

StepOz pricing in USD

StepOz is priced by completed tasks and subscription value, not by chat messages. The public launch pricing is designed for individuals, families, and care providers in Australia.

Direct answer

Start with 12 completed tasks for free, pay per completed task when needed, or choose Personal Pass, Family Safety Pass, or a custom Care Facility plan depending on how often and how safely you need StepOz.

Last updated: 2026-05-26

Who this is for

This page explains the public StepOz commercial layer for the right audience.

  • New users who want to try real StepOz task completion before paying.
  • Regular individual users who complete Australian life tasks often.
  • Families, carers, and organisations who need support plus family safety or multi-resident workflows.

When to use it

Use this when you need to choose the right StepOz payment, family, or organisation setup.

  • When you need to choose between trial, occasional task use, personal subscription, family safety, or care-provider rollout.
  • When you need a public explanation of third-party cost boundaries before launch or purchase.
  • When you need to understand how StepOz Points fits into the pricing model without turning it into cash or multi-level referral.

Start here

Free Trial

US$0

Complete your first 12 tasks for free.

Included rights

  • 12 completed tasks
  • Multilingual task guidance
  • Official entry and provider handoff guidance
  • Basic place and route support
  • Task completion confirmation
Payment

No card required

Start free

Flexible

Pay Per Task

US$5.80 / completed task

Pay only when StepOz helps you complete a real task.

Included rights

  • Pay only for completed tasks
  • One task credit for one usable result
  • All core life task scenarios
  • Multilingual guidance in supported languages
  • Official entry and provider handoff guidance
  • Place, route, toilet, clinic, pharmacy, dining, and ride-request guidance
  • User-confirmed booking, ride, payment, OTP, and provider actions
  • Task completion confirmation
  • Third-party costs are paid separately by the user
Payment

Credit card · WeChat Pay where enabled · Alipay where enabled

Go to checkout

For regular use

Personal Pass

US$39 / month

US$390 / year

For people who use StepOz regularly to complete life tasks in Australia.

Included rights

  • Designed for regular individual use
  • Monthly or annual access to StepOz task assistance
  • Multilingual task guidance in supported languages
  • Official entry and provider handoff guidance
  • Place, route, toilet, clinic, pharmacy, dining, and ride-request discovery
  • Task history and saved preferences
  • Voice input support where browser permission is available
  • Standard safety reminders for personal tasks
  • 1 family contact for user-initiated SMS or WhatsApp reassurance
  • No family dashboard, daily check-in, location sharing, or automatic safety SMS fallback
Payment

Credit card for subscription · Chinese wallet options for eligible one-time task credits

Go to checkout

For care providers

Care Facility

Custom

For aged care facilities and home care providers managing multiple residents.

Included rights

  • Everything in Family Safety Pass
  • Multi-resident management
  • Staff dashboard
  • Resident consent management
  • Integration with care systems
  • NDIS & Medicare workflow support / integration options
  • Dedicated account manager
  • Custom onboarding
  • SLA & compliance reporting
Payment

Invoice / contract after demo

Talk to sales

How pricing is structured

The public launch model separates first-time onboarding, occasional use, regular personal use, family safety, and care-provider rollout.

  • Free Trial: Complete your first 12 tasks for free.
  • Pay Per Task: US$5.80 per completed task when occasional support is enough.
  • Personal Pass: US$39 / month or US$390 / year for regular individual use, with 1 family contact for user-initiated reassurance.
  • Family Safety Pass: US$69 / month or US$690 / year for family safety and consent-based support.
  • Care Facility: custom commercial plan for multi-resident or care-team use.

What StepOz charges for

StepOz charges only for StepOz task assistance, subscriptions, or task credits.

  • StepOz charges for completed-task assistance or subscription access.
  • Transport, dining, medical services, government fees, tickets, or provider charges stay separate.
  • StepOz does not automatically pay third-party costs on behalf of users.
  • Personal Pass reassurance is user-initiated through the user's own SMS or WhatsApp app.
  • Family Safety Pass safety events use SMS fallback where configured; WhatsApp is not the current automatic server-side safety channel.

Where StepOz Points fits

StepOz Points is a simple one-level referral reward layer, not a distribution model.

  • Invite friends. Earn StepOz Points. Redeem points for task credits or subscription time.
  • 100 points can redeem 1 task credit.
  • 1000 points can redeem 1 month Personal Pass.
  • 10 effective referrals should give enough StepOz Points to redeem 1 month Personal Pass.

Payment boundary

Public pricing must stay clear about what StepOz does and does not pay for.

  • Third-party costs are always paid separately by the user.
  • StepOz does not automatically pay transport, medical, provider, or government charges.
  • Paid subscriptions should not imply unlimited high-risk actions or hidden provider charges.

Referral boundary

StepOz Points is a loyalty-style reward program, not a cash or MLM system.

  • Points have no cash value and cannot be withdrawn.
  • Only direct referrals qualify.
  • Multi-level or downstream referral rewards are not supported.
  • StepOz may remove points generated by fraud, duplicate accounts, self-referrals, or abuse.

FAQ

What counts as a completed task?

A task counts as completed when StepOz helps you reach a usable result, such as a confirmed next step, provider handoff, route, official entry, prepared script, or completed guidance flow.

Do I pay if StepOz cannot complete the task?

If StepOz cannot provide a usable result, the task should not count as completed.

Are third-party costs included?

No. Third-party costs such as transport, dining, medical services, government fees, tickets, or provider charges are separate from StepOz fees.

What is the difference between Personal Pass and Family Safety Pass?

Personal Pass is for regular individual task completion and supports 1 family contact for user-initiated SMS or WhatsApp reassurance. Family Safety Pass adds up to 3 family member seats, daily check-ins, location-sharing sessions, family dashboard support, and SMS fallback for safety events where configured.

What is StepOz Points?

StepOz Points is a one-level referral reward program. Points can be used for task credits or subscription time, but they have no cash value and cannot be withdrawn.

Can I earn cash from referrals?

No. StepOz Points have no cash value, cannot be withdrawn, and do not support multi-level or downstream rewards.

Does StepOz support care facilities?

Yes. Care Facility is the public custom plan for aged care facilities, home care providers, and organisations managing multiple residents or clients.

Commercial next step

Choose the StepOz plan that fits the real task.

StepOz is priced by completed tasks and subscription value, not by chat messages. Third-party charges remain between the user and the relevant provider.

Start with Free Trial